Office of the Chief Information Officer

United States Department of Agriculture

Digital Signage

Digital Signage Section Picture of several screens suspended in mid-air

 

Available in National Capital Region (NCR) only.

 

 

 

 

Service Description

Digital Signage corresponds to OMB (44 U.S.C. §§3501-3520) Paperwork Reduction Act to allow individuals or entities that deal with the agencies the option to submit information or transact with the agency electronically, when practicable, and to maintain records electronically, when practicable. The USDA Headquarters Digital Signage System is provided to inform staff and visitors about standard information, events and activities of general interest to all USDA employees or defined organizational segments of the Department. Digital signage monitors are placed where the majority of USDA personnel within the facility will pass, such as building entrances, elevator lobbies and cafeterias.

What Is Included

The USDA Headquarters Digital Signage System is provided to inform staff and visitors about events occurring in a specific USDA location and other information and is intended to replace current paper-based signs thus reducing waste, drastically reducing the amount of electricity required to make the current signs and complying with the Government Paperwork Elimination Act Standard information displayed build interest in events and activities of general interest to all USDA employees or defined organizational segments of the Department. The NSB network and video infrastructure monitoring tools allows engineers and technicians to take a proactive approach with potential network failures.

How We Charge

WCF provides flexibility, accountability and quality of services. As a WCF funded-charge back organization, the funds are collected from customer organizations receiving the services. The recipients of services can hold the service providers accountable and negotiate funding depending on quality of services. Additionally, customers have the option to increase or decrease services, as needed.

Service Activity Cost Recovery Methodology
Digital Signage The Digital Signage cost recovery methodology and cost allocation to customers requesting this service is based on the total cost of maintenance, labor and licenses for each Digital Signage unit.

Service Level Metrics

Measure Target SLA
Availability  98%
Content Posted in 1 Business Day 98%

Availability measured by (SolarWinds) – Ticket request to monitor content posting???