Office of the Chief Information Officer

United States Department of Agriculture

Database Management

An image of a database diagram.  Text reads: NITC can provide Database administration and consulting services.

Service Description

NITC Database Management services can provide the necessary professional expertise to install, configure, operate, and maintain industry standard database software.

What is Included

  • Database engineering and architecture design
  • Database software installation and configuration
  • Database operations, patching, and maintenance
  • Initial database installation and integration
  • Database backup and recovery
  • Pre-production and testing support
  • Management of privileged user accounts to manage tables, indexes, and other data structures
  • Problem and incident management
  • Performance tuning and troubleshooting

The full suite of standard offerings includes:

 N/A Platform
Database Midrange z/OS z/Linux
DB2 x x x
Oracle™ x  N/A x
MySQL x  N/A  N/A

How We Charge

Charges are based on actual number of professional services hours.

Price Drivers:

Service Level Metrics

Measure Service Level Targets
Incident Response 24 x 7

Cost Saving Tips

  • Utilize standard software platforms
  • Establish archive and purge criteria to minimize storage requirements

Additional Information

  • Support for non-standard Database requests will be evaluated on a case-by-case basis

An image of the National Information Technology Center art with the text: Service Desk: 888-USE-NITC