Office of the Chief Information Officer

United States Department of Agriculture

Web Application Server

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Service Description

Digital Infrastructure Services Center (DISC) provides an enterprise-class web application server environment for robust, fault-tolerant web application hosting based on Java 2 Platform Enterprise Edition (J2EE) that includes:

JDK, EJB, Servlet, JSP, JMS, JDBC, JAX-RPC, SAAJ, Web Services for J2EE, JAXR, Java Authorization Contract for Containers, J2EE Management, J2EE Deployment, and J2EE Connectors

What is Included

  • Midrange Platform as a Service (PaaS) virtual server
  • WebSphere™ Application Server software licensing and maintenance
  • Key DISC Professional Services to install, patch, and upgrade software components
  • Additional virtual Central Processing Unit (CPU), memory, and storage resources as required
  • Optional Fault Tolerant and Disaster Recovery capabilities
  • Optional Planning and Integration services
  • Optional Application Integration services

How We Charge

Hosting charges are based on actual number of virtual servers and resources utilized.

Price drivers:

  • Number of Web Application Servers required
  • Additional virtual server resources required (CPU, Memory, Storage)
  • Optional Fault Tolerance requirements
  • Optional Disaster Recovery requirements
  • Optional Professional Services

Service Level Metrics

Measure Service Level Targets
System Monitoring 24 x 7
Incident Response 24 x 7
System Availability 99.9% or more
excluding planned downtime*

* - DISC reserves the option to schedule routine infrastructure maintenance activities on Sundays between 1800 to 2400 hours Central Time.

NOTE: DISC utilizes the USDA Universal Telecommunication Network (UTN) for Wide Area Network services. The UTN is contractually guaranteed to be 99.9% available but has historically delivered over 99.99% availability.

Cost Saving Tips

  • Engage DISC early in the scoping phase of a new project to identify all business and technical requirements
  • Forecast response time and load expectations
  • Utilize other OCIO service offerings to minimize application integration efforts and reduce costs through economies of scale

Contact Us:

888-873-6482