NITC's Midrange Collocation Service provides customers with facilities, physical security, and in the case of "on-network" collocation customers, network security. NITC will not provide any OS administration services to collocation customers.
What is Included
Colocation Services include:
- Facilities planning
- Standard rack
- 2 L6-30 power whips to rack with PDUs
- 4Kw power for rack
- NITC will provide power to the rack. Standard power takes full advantage of computer room power redundancies. Additional power outside of what is provided to the rack will be an additional charge to install the power whips.
- Physical system resets upon customer request
- Customer notification of facility related incidents
- Physical equipment installation assistance (funding may be required)
- External rack cabling services to NITC shared services (see Network Cabling below)
- Optional customer asset disposal
- Physical security monitoring
How We Charge
Charges are based on a per rack usage and power in excess of 4Kw.
- Number of racks
- Power usage in excess of 4Kw per rack
Additional charges may apply for
- Power whips beyond the base 2 L6-30 per rack
- Other Professional Services
Service Level Metrics
|Measure||Service Level Targets|
|Incident Response||24 x 7|
Cost Saving Tips
- Engage project team early to document requirements
- Ensure that all requirements are documented
- Customer acceptance of deliverables is required
- All equipment must be dual corded if this is not an option the customer is responsible for providing appropriate rack-mounted Automatic Transfer Switches (ATSs) to power single corded devices.
- The customer must submit a NITC Service Desk Request for any hardware activity such as adding, removing, and relocating hardware SD-0030.
- The customer is responsible for all copper and fiber network cabling within their rack(s). For all network connections outside the customer rack(s), the agency must submit a NITC Service Desk Request (see belowURL for assistance) detailing the requirement(s). Only NITC authorized cable installers may install copper or fiber cabling from agency racks to any NITC shared services. The customer must coordinate all other external rack cable installations with all involved service providers (e.g., the OCIO/Enterprise Network Service, OCIO/Client Technology Services, Local Exchange Carriers, etc.). The customer is responsible for funding all external cabling requirements.