Office of the Chief Information Officer

United States Department of Agriculture

Web Server

Image of blue background with light blue 
WWW lettering. Text reads: We provide a full service Web Server solution for static web applications

Service Description

Digital Infrastructure Services Center (DISC) provides an enterprise-class web server solution that meets agency requirements for light-weight web applications that require very little dynamic data. This offering includes simple scripting capable of supporting light-weight database updates and data retrieval.

What is Included

  • Single Midrange Platform as a Service virtual server
    • Red Hat Enterprise Linux
    • Apache Web Server
    • PHP and Perl scripting modules
  • Key DISC Technical Services to install, patch, and upgrade software components

  • Additional virtual CPU, memory, and storage resources when required

How We Charge

Hosting charges are based on the number of virtual servers and resources allocated.

Price drivers:

  • Number of Web servers required
  • Additional  virtual server resources required
    (CPU, Memory, Storage)
    • Optional Fault Tolerance requirements
  • Optional Disaster Recovery requirements
  • Optional Professional Services

Service Level Metrics

Measure Service Level Targets
System Monitoring 24 x 7
Incident Response 24 x 7
System Availability 99.9% or more
excluding planned downtime*

* - DISC reserves the option to schedule routine infrastructure maintenance activities on Sundays between 1800 to 2400 hours Central Time.

NOTE: DISC utilizes the USDA Universal Telecommunication Network (UTN) for Wide Area Network services. The UTN is contractually guaranteed to be 99.9% available but has historically delivered over 99.99% availability.

Cost Saving Tips

  • Engage DISC early in the scoping phase of a new project to identify all business and technical requirements
  • Forecast response time and load expectations
  • Utilize other OCIO service offerings to minimize application integration efforts and reduce costs through economies of scale

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