Office of the Chief Information Officer

United States Department of Agriculture

Public Customer Service Records

Distribution lists used by an agency to deliver specific goods or services. Records include:  

  • contact information for customers or clients
  • subscription databases for distributing information such as publications and data sets produced by the agency
  • files and databases related to constituent and community outreach or relations
  • sign-up, request, and opt-out forms

Retention

Delete when superseded, obsolete, or when customer requests the agency to remove the records.

GRS or Approved Records Schedule

GRS 6.5, Item 020

Disposal Authority

DAA-GRS-2017-0002-0002

Record Type

Temporary

Related Forms

 

Date Updated

7/20/2017