Office of the Chief Information Officer

United States Department of Agriculture

Human Resources (HR) Information

Here's Where to Get HR Assistance...

OCIO has established Human Resource Liaisons within the organization to provide assistance to OCIO employees to help facilitate answering questions and HR transaction processing by working with their respective human resources servicing organizations answering questions.

Colors indicate which OCIO/HR Liaison or Coordinator supports your organization for the following HR topics.

OCIO HR Liaison HR Servicing Organization
Kayla Roach USDA  National Finance Center/Human Capital Management Services
Bryant Smith USDA National Finance Center/Human Capital Management Services
Linda Zamarione Dept of Treasury/Bureau of Fiscal Service


HR Topic OCIO Coordinator/Contact
HR Inquiries Bryant Smith Kayla Roach Linda Zamarione
Telework Gay Hoffman Kayla Roach Linda Zamarione
Travel Dale Preuss Jill Wedding Jill Wedding
GovTrip Support
Training Sarah Her Melodye Johnson Rachelle Jones
Personnel Security Dan Wilkinson Dan Wilkinson Dan Wilkinson
Pay and Leave Bryant Smith Kayla Roach 304-480-8400,
Benefits Bryant Smith Kayla Roach 304-480-8275,
Benefits Include:
  • Retirements (general information & estimates)
  • Service for credit (civilian or military deposits)
  • Beneficiary forms
  • Service Computation Dates (SCD) for retirement or TSP
  • FEHB (health insurance enrollment or issues)
  • Temporary Continuation of Coverage (TCC)
  • FEDVIP (dental and vision plan information)
  • FEGLI (life insurance enrollment or issues)
  • Thrift Savings Plan (TSP)
  • Long term care insurance
  • Flexible spending accounts (FSAs)
  • Online orientation benefits information and forms
  • Life events (e.g., marriage, divorce, death of family member, birth of child)-"What do I need to do?"
  • Assistance with Employee Express or NFC's Employee Personal Page
  • Incentive awards (e.g., special act, on-the-spot, time-off)
LincPass Sponsorship Melodye Johnson Melodye Johnson Linda Zamarione
Records Processing and Inquiries Bryant Smith   304-480-8276, Option 2,
Records Processing and Inquiries May Include:
  • Incorrect pay/paycheck not received
  • Tax forms (Federal, state or city)
  • W-2s
  • Financial allotments/direct deposit changes (establish or change routing of electronic payment to an employee's financial institution and account)
  • Name changes
  • Address changes
  • Within-grade increases (waiting periods)
  • SF-50 Notification of Personnel Action (information on an SF-50 is incorrect)
  • Information in E52, Employee Express, or NFC's Employee Personal Page is incorrect
  • Service Computation Date (SCD) for leave
  • Verification of employment
Pay and Leave Inquiries May Include:
  • Premium pay issues (e.g., overtime, comp time, comp time for travel, holiday pay)
  • Leave issues (e.g., FMLA, military leave)
  • Timekeeper support
  • Restored leave
  • Court leave/jury fees
  • Time and attendance questions
  • Timecard issues
  • Leave balances and errors
  • Leave Transfer Program
  • Debts to the agency
  • Work schedules/hours of work
Web TA Sarah Her (Master Timekeeper)
Bryant Smith (WebTA Administrator)
Kayla Roach Pay and Leave Call Center/General Inquiries – 304-480-8400,