SharePoint Service Offering
USDA OCIO Enterprise Applications Services (EAS) partners with Digital Infrastructure Service Center (DISC) Data Center Hosting Services (DCHS) and the Customer Experience Center (CEC) to provide professional and technical support for SharePoint applications. EAS is committed to providing the best possible customer service by using Information and Technology Service Management best practices to ensure we meet the development and operational needs of our customers.
SharePoint Development Services
For customers requiring a customized SharePoint solution, EAS has trained professionals to create cutting edge solutions. The EAS SharePoint development team provides development services to deliver user-friendly, feature rich modern applications that leverage new out-of-the box SharePoint functionality coupled with customization for your business needs. Guided by our customer’s requirements, we build custom SharePoint sites and if required, migrate your data from pre-existing applications. We work closely with you throughout the process to ensure the final product meets your business needs.
Try out our SharePoint test site https://usdagcc.sharepoint.com/sites/ocio-eas/DSS/test_site/SitePages/Home.aspx
Annual SharePoint Support Services
For an annual fee, EAS provides SharePoint support. Our standard support includes:
- Assisting users with site permissions
- Assisting users with basic site collection and library set up
- Minor content updates
- Analysis of user requirements and creation of estimates for major enhancements
- Consultation with users on workflow creation and other automated solutions
- Written Service Level Agreements (SLA)