UNITED STATES DEPARTMENT OF AGRICULTURE
OFFICE OF THE SECRETARY
WASHINGTON, D.C. 20250
November 14, 2017
SECRETARY’S MEMORANDUM 1076-018
Improving Customer Service and Efficiency
1. INTRODUCTION
The purpose of this memorandum is to realign a number of offices within the U.S.Department of Agriculture (USDA) in order to improve customer engagement, maximizeefficiency, and improve agency collaboration.
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