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United States Department of Agriculture

Secretary's Memorandum 1076-018

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Office of the Secretary

UNITED STATES DEPARTMENT OF AGRICULTURE
OFFICE OF THE SECRETARY

WASHINGTON, D.C. 20250

November 14, 2017

SECRETARY’S MEMORANDUM 1076-018

Improving Customer Service and Efficiency

1. INTRODUCTION

The purpose of this memorandum is to realign a number of offices within the U.S.Department of Agriculture (USDA) in order to improve customer engagement, maximizeefficiency, and improve agency collaboration.

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