Leadership Competency Framework


DATE:††††† December 12, 2006




Office of Human Capital Management



1††††††††† PURPOSE


This directive establishes Departmental policy and assigns responsibilities for the administration of a competency framework for leadership positions below the Senior Executive Service (SES) level in USDA.The Leadership Competency Framework set forth in this directive supports leadership development and performance, and ultimately mission accomplishment throughout the Department.The Framework utilizes the Office of Personnel Managementís (OPM) Executive Qualifications Competencies (ECQ) as a foundation for leadership development at USDA.





††††††††††† None.





††††††††††† ECQ:†††††††††††††† Executive Core Qualification

††††††††††† FWS:†††††††††††††† Federal Wage System

††††††††††† GS:††††††††††††††††† General Schedule

††††††††††† HRM:†††††††††††††† Human Resources Management

††††††††††† OHCM:†††††††††† Office of Human Capital Management 

††††††††††† OMB:††††††††††††† Office of Management and Budget

††††††††††† OPM:†††††††††††††† Office of Personnel Management

††††††††††† PMA:†††††††††††††† Presidentís Management Agenda

††††††††††† SES:†††††††††††††††† Senior Executive Service



4††††††††† DEFINITIONS


Competency is a measurable pattern of knowledges, skills, abilities, behaviors, and other characteristics that an individual needs to successfully perform work roles or discharge occupational functions.


Executive Core Qualifications are the specific set of competencies needed to build a federal corporate culture that is results driven, serves customers, and builds successful teams and coalitions within and outside the organization.The ECQs are established by OPM and are used to evaluate the qualifications of applicants for entry into the SES ranks.


General Competency is a competency that is not particular to any specific occupation.The ability to read and the ability to write at the level of a high school graduate are examples of general competencies.


Leadership Competency is a competency that is characteristic of positions having leadership responsibilities (e.g., supervisors, managers, and team leaders).Leadership competencies are distinguishable from general and technical competencies.


Technical Competency is a competency that is specific to a given occupation.The ability to accurately diagnose animal diseases is an example of a technical competency for veterinarians.


Skills Gap Analysis is a quantitative assessment of the degree to which a group of employees possesses or lacks key competencies.The results of a skills gap analysis are useful for targeting developmental resources to better achieve organizational goals.


Supervisor/Manager Positions are GS and FWS positions that meet the OPM classification standard definitions for supervisors as set forth in the General Schedule Supervisory Guide and the Federal Wage System Job Grading Standard for Supervisors.


Team Leader Positions are GS positions that meet the OPM classification standard definitions for leaders as set forth in the General Schedule Leader Grade Evaluation Guide.



5††††††††† BACKGROUND


The Leadership Competency Framework outlined in this Departmental Regulation (DR) is a corporate competency framework to guide USDA leadership development and performance in positions below the SES level.


The ECQs which comprise the Leadership Competency Framework are groupings of
28 competencies across six areas (see charts below) that will guide the development of USDA employees for leadership positions.This standard set of OPM competencies serves as the foundation for a number of critical HRM activities including recruitment, assessment and selection of leaders, performance evaluation, and succession planning within USDA.The ECQs and their descriptions will be updated, as necessary, as a result of any revisions made by OPM.


The following charts detail the USDA Leadership Competency Framework.

USDA Leadership Competency Framework


ECQ #1 - Leading Change

ECQ #2 - Leading People

ECQ #3 - Results


ECQ #4 - Business Acumen

ECQ #5 -Building Coalitions


Creativity and Innovation














Conflict Management








Team Building




Customer Service






Problem Solving





Financial Management


Human Capital










Political Savvy










ECQ - Fundamental Competencies


Interpersonal Skills

Oral Communication

Continual Learning

Written Communication


Public Service Motivation


Appendix A provides descriptions of each ECQ competency.


When implementing this Framework, Mission Areas, Agencies, and Staff Offices may tailor it to meet their particular organizational requirements.For example, a Mission Area may need to emphasize the competency of Conflict Management under ECQ #2 - Leading People among its first level supervisors, but may not need to emphasize Entrepreneurship under ECQ #3 - Results Driven.Mission Areas, Agencies, and Staff Offices are free to make these determinations; however, they may not add competencies to the Framework without the express written approval of OHCM.


The Framework supports the strategic management of USDAís human capital resources.Both OMB and OPM recommend the use of competency-based frameworks to drive the skills gap analyses needed to achieve the goals of the PMA which include (1) improved workforce and succession planning practices to analyze and close skills gaps; (2) the sustainment of workforce diversity and reductions in under representation; (3) more effective recruitment, selection, and placement practices for new hires; (4) more efficient career development practices; (5) the creation of larger and more skilled leadership talent pools; and (6) the development of improved performance management programs.



6††††††††† POLICY


Mission Areas, Agencies, and Staff Offices will adopt and apply the Leadership Competency Framework described in this DR and place initial emphasis on incorporating the leadership competencies into training and employee development activities related to supervisory, managerial, and team leader positions.The competencies may also be used for other HRM purposes with the approval of OHCM.





††††††††††† a††OHCM will:


(1)   Provide guidance, encourage agency sharing of information and resources, and oversee implementation of the Leadership Competency Framework; and


(2)   Evaluate compliance through periodic accountability evaluations and assessments.


b††† Mission Areas, Agencies, and Staff Offices will:


(1)   Implement this DR by establishing a plan for application of leadership competencies using the Leadership Competency Framework as a foundation;


(2)   Base skills gap analyses on the Leadership Competency Framework;


(3)   Explore and share new information, technology, and best practices for the assessment, gap analysis, and gap closure of leadership competencies;


(4)   Integrate the assessment and gap analysis of leadership competencies into applicable training and development programs and activities; and


(5)   Submit human capital or leadership competency reports as requested by OHCM or external agencies such as OPM and OMB.
















Competencies are the personal and professional attributes that are critical to successful performance in leadership positions.


ECQ #1: Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.


        Creativity and Innovation: Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.


        External Awareness:Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.

        Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

        Resilience:Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.


        Strategic Thinking: Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.


        Vision:Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.


ECQ #2: Leading People - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.


        Conflict Management:Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.


        Leveraging Diversity:Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.

        Developing Others:Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.


        Team Building:Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.


ECQ #3: Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.


        Accountability:Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.

        Customer Service:Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.


        Decisiveness:Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.


        Entrepreneurship:Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving products or services. Takes calculated risks to accomplish organizational objectives.


        Problem Solving:Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.


        Technical Credibility:Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.


ECQ #4: Business Acumen - This core qualification involves the ability to manage human, financial, and information resources strategically.


        Financial Management:Understands the organization's financial processes. Prepares, justifies, and administers the program budget.Oversees procurement and contracting to achieve desired results.Monitors expenditures and uses cost-benefit thinking to set priorities.


        Human Capital Management:Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.


        Technology Management:Keeps up-to-date on technological developments. Makes effective use of technology to achieve results.Ensures access to and security of technology systems.


ECQ #5: Building Coalitions - This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.


        Partnering:Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.


        Political Savvy:Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly.


        Influencing/Negotiating:Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.


Fundamental Competencies - The fundamental competencies are the attributes that serve as the foundation for success in each of the ECQs.


        Interpersonal Skills:Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.


        Oral Communication:Makes clear and convincing oral presentations.Listens effectively; clarifies information as needed.

        Continual Learning:Assesses and recognizes own strengths and weaknesses; pursues self-development.


        Written Communication:Writes in a clear, concise, organized, and convincing manner for the intended audience.


        Integrity/Honesty:Behaves in an honest, fair, and ethical manner.Shows consistency in words and actions.Models high standards of ethics.


        Public Service Motivation:Shows a commitment to serve the public. Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.