Enhanced tablets that are beyond the capabilities of Smartphones.
Service Description
Distinct from the "tablets" that are similar to laptops, "mobility tablets" are smaller, less functional than personal computers, but enhanced beyond the capabilities of SmartPhones. They occupy a middle ground between wireless phones and personal computers. These devices use wireless connections that include services provided by wireless service providers. ITS support includes maintenance and administration.
What is included
- Maintain account administration for the client agency.
How We Charge
Mobility tablet costs are specific add-on charges per each employee using a mobility tablet.
Service Level Metrics
| Measure | Target SLA |
|---|---|
| Deployment Plan |
Deployment Date ≤ 5 business days from receipt of the equipment by ITS or as separately agreed to between the customer and ITS in writing. 95% |
Cost Savings Tips
- Consider Wi-Fi only device.
- Consider data plan for device.
Additional Information
Some mobility tablets are wireless broadband enabled via a wireless service provider. These accounts are administered by ITS for the client agency.