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Platform as a Service
USDA Connect (Social Networking
Suite)

Service Description
NITC provides a social networking software
solution to empower USDA employees to develop and maintain
a network of colleagues and nurture creativity with communities
of coworkers, partners and customers.
What's Included
- Fully Managed Social Networking solution
- Access management provided through eAuthentication
- Robust Social Networking Suite that includes:
- Profiles
- Communities
- Activities
- Blogs
- Wikis
- Files
- Bookmarks
How We Charge
Solution charges are based on the following
factors:
- Fee based on each user within the agency
- Additional fee for storage use above the standard limit
Service Level Metrics
Measure |
Target SLA |
System
Monitoring |
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99.99%
excluding planned downtime*
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* - NITC reserves the option to schedule
routine infrastructure maintenance activities on Sundays between
1800 to 2400 hours Central Time.
NOTE: NITC utilizes the USDA Universal Telecommunication Network
(UTN) for Wide Area Network services. The UTN is contractually
guaranteed to be 99.9% available but has historically delivered
99.997% availability.
Cost Saving Tips
We encourage the use of enterprise applications
to take advantage of economies of scale thereby reducing cost
to all customers
Additional Information
USDA Connect Website https://connections.usda.gov/
Download the USDA Connect page from
the NITC
Service Catalog.


http://www.ocio.usda.gov/nitc/platform_svc_connect.html
Last Modified:
04/03/2012
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