Welcome to the OCIO
OCIO photo banner
 OCIO HomeMore about the OCIOMore about the Service Catalog News about the OCIOInformation and HelpContact Us
 
 Search
Browse by Subject
Information about USDA Asset Management
Information about USDA Directives
Information about USDA Enterprise Architecture
Information about USDA Geospatial Management Office
Information about USDA Enterprise IT Solutions
Information about USDA Forms Management
Information Collection at the USDA
Capital Planning and Investment Control
Information about USDA Information Technology Security
Information about USDA Information Technology Services
Information about the USDA Information Technology Workforce
Information about USDA IT Project Management
Information about USDA Quality of Information Requests
Information about the USDA Records Management Program
Information about USDA Section 508 and Accessibility
Information about USDA Telecommunications Services and Operations
 
You are here: Home / OCIO Service Catalog / DCS / PaaS / USDA Connect (Social Networking Suite)
USDA Enterprise IT Solutions

Platform as a Service

USDA Connect (Social Networking Suite)

USDA Connect Graphic 'We provide a web-based social networking suite for information sharing across USDA'

  Service Description

NITC provides a social networking software solution to empower USDA employees to develop and maintain a network of colleagues and nurture creativity with communities of coworkers, partners and customers.

  What's Included

  • Fully Managed Social Networking solution
  • Access management provided through eAuthentication
  • Robust Social Networking Suite that includes:
    - Profiles
    - Communities
    - Activities
    - Blogs
    - Wikis
    - Files
    - Bookmarks

  How We Charge

Solution charges are based on the following factors:

  • Fee based on each user within the agency
  • Additional fee for storage use above the standard limit

  Service Level Metrics

Measure

Target SLA

System
Monitoring

24 x 7

Incident
Response

24 x 7

System
Availability

99.99%
excluding planned downtime*

Website
Metrics

Weekly log delivery

* - NITC reserves the option to schedule routine infrastructure maintenance activities on Sundays between 1800 to 2400 hours Central Time.

NOTE: NITC utilizes the USDA Universal Telecommunication Network (UTN) for Wide Area Network services. The UTN is contractually guaranteed to be 99.9% available but has historically delivered 99.997% availability.

  Cost Saving Tips

We encourage the use of enterprise applications to take advantage of economies of scale thereby reducing cost to all customers

  Additional Information

USDA Connect Website https://connections.usda.gov/

Download the USDA Connect page from
the NITC Service Catalog.

National Information Technolgy Center Service Desk 888-USE-NITC

content divider
http://www.ocio.usda.gov/nitc/platform_svc_connect.html
Last Modified: 04/03/2012


 
Centers of Excellence
    Why NITC
    Business Services
    Platform as a Service
- USDA Connect
  (Social Networking Suite)
- Mainframe
- Web Server
- Web Application Server
- Web Portal
- Database
- Web Content
   Management

- Document Management
- Web Search
- Virtual Desktop
    Infrastructure as
a Service
    Other Hosting Services
    Professional Services
    Security Services
    Service Rates
    Sample Service Agreement
    Inheritable Control Matrix
See Also
    NITC Organization
    Service Catalog
    Annual Report
Accessible Text Version
    Customer Billing
    USDA Customer Notices


 
 USDA.gov